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1. Are You a Licensed and Insured Moving Company in California?

Why this matters: California requires all household movers to be licensed by the Bureau of Household Goods and Services (BHGS).https://bhgs.dca.ca.gov/ A valid CAL-T number confirms the company is operating legally and meets state regulations. Movers are also required to carry certain insurance, but this does not mean all damages are automatically covered. Coverage depends on the protection option you choose and the mover’s specific policy, so it’s important to review these details before your move.

👉 How CareMore answers: We’re fully licensed and insured. Our CAL-T number is visible on our trucks and paperwork, and our coverage exceeds state minimums and we also offer additional insurance options if needed so you can feel confident your belongings are protected every step of the way. View our verified licence here.

2. Do You Provide Written, Upfront Estimates?

Why this matters: Some companies give a low quote over the phone to win your business, then add unexpected charges on moving day.  A detailed, written estimate—based on an in-person walkthrough or video estimate helps protect you from surprise costs and helps to clearly outlines all charges before the work begins.

👉 How CareMore answers: Our quotes are detailed, itemized, and easy to understand. We take the time to learn about your move through free in person estimates, videos or detailed questions so there are no hidden fees. In fact, we often come in under the original estimate because our crews work efficiently and plan ahead.

3. What’s Included in Your Hourly Rate?

Why this matters: Some companies advertise a low hourly rate but add fees for essentials like stairs, long walks, fuel, shrink wrap, or wardrobe boxes. These extras can add up quickly. Clarify what’s included so you can compare companies fairly.

👉 How CareMore answers: Our hourly rate covers the crew, truck, tools, moving equipment and wardrobes needed to complete your move. We’re upfront about any additional costs—such as extra materials, fuel, insurance add-ons, or Certificates of Insurance (COIs)—so you know exactly what to expect.

4. Who Will Be Handling My Move?

Why this matters: Some companies use subcontractors or temporary laborers, which can mean less training, lower accountability, and inconsistent service. You want movers who are experienced, background-checked, and invested in the company’s reputation.

👉 How CareMore answers: Our moving crews are trusted, long-term team members trained in professional packing, lifting techniques, and customer care. Many of our movers have been with us for years and take pride in delivering a safe, stress-free experience for every customer.

5. Do You Offer Packing and Storage Services in San Francisco?

Why this matters: Even if you plan to pack yourself, having the option for professional packing can be a lifesaver if you run out of time. Secure storage is helpful if there’s a gap between move-out and move-in dates, or if you’re downsizing. A full-service mover keeps everything under one roof so you don’t juggle vendors.

👉 How CareMore answers: We offer complete packing services—from wrapping fragile artwork to boxing entire kitchens—plus secure, warehouse storage at our San Francisco facility. Need short-term storage for a few days or a safe place during a renovation? We’ve got you covered.

Get a Clear, Upfront Moving Plan

So there you have it. These are the 5 questions to ask before hiring a moving Company in San Francisco whether you’re moving across the city or just down the block, asking these questions will help you choose a moving company you can trust. The answers you get reveal professionalism, transparency, and commitment to customer service.

• ✅ Get a Free Quote from CareMore Moving & Storage — your trusted San Francisco movers
• 📦 Explore our packing, moving, and storage services in San Francisco