Frequently Asked Questions
Yes we are fully licensed and insured. Copies of our insurance can be provided upon request and our California license number is CAL - T 190970
Absolutely not! That is something we take seriously. If we don't disclose it, then you don't have to pay it, it’s that simple.
Under California law we are not allowed to move any hazardous or combustible items such as propane tanks, firearms, paint, and aerosols.
Yes, we provide free basic insurance that covers $0.60 / Lb based on the weight of each item. Most of our customers typically find this insurance sufficient but if you would like additional insurance for higher end items there are a number of 3rd party insurance companies that we recommend. We also recommend checking with your homeowners insurance as a lot of policies now cover your move.
Yes. We are more than happy to order permits for your move. We charge $50 per permit on top of the City’s permit fee.
Of course. We are fully insured with liability, cargo, commercial auto and workers comp, If your building requires a certificate of insurance, we'll get it to them within 24hrs.
Yes and Yes. We arrive with a complete tool set and are more than happy to disassemble and reassemble anything that we need to.
As long as the contents are fabrics (clothing, linens, towels, etc), they should be fine in their drawers. A good rule is to take out all breakables and liquids. Drawers should always be emptied if the furniture is extra heavy or old/weak.
Yes. We have no problem taking down your tv. We'll even have a socket set to take down the mount itself. For insurance reasons, we can not hang tv's at your new house.
All of our trucks are equipped with a tv crate designed for carrying flat panel tv's 60" or smaller. This is the easiest and safest way to move any flat panel television or screen.
Yes. Please call to discuss options.
We accept cash, check and credit cards.
Yes, there is a $300 deposit but it is only charged if you cancel or reschedule with less than 7 days notice.
NO HIDDEN FEES
If we don’t disclose it, then you don’t have to pay it.FREE QUOTE